Effective Date: 26 February 2026
Website: www.alphagenpro.com
Business Name: AlphaGen
1. Introduction
AlphaGen (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or subscribe to our platform.
By accessing or using AlphaGen, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
When you register, subscribe, or contact us, we may collect:
- Full name
- Email address
- Phone number (if provided)
- Billing information
- Payment transaction details (processed through third-party providers)
2.2 Account Information
- Username
- Password (stored in encrypted form)
- Subscription details
- User preferences
2.3 Technical & Usage Data
Automatically collected data may include:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring websites
2.4 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Maintain login sessions
- Personalize content
Users may disable cookies in browser settings; however, some features may not function properly.
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process subscriptions and payments
- Send account-related communications
- Deliver trading signals, research insights, and updates
- Improve website performance and user experience
- Respond to customer inquiries
- Prevent fraud and ensure platform security
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
4. Financial & Investment Disclaimer
AlphaGen provides analytical tools, research models, and market insights.
We do not provide personalized investment advice.
All information provided is for educational and informational purposes only. Users are responsible for their own investment decisions. Market investments involve risk, including possible loss of capital.
AlphaGen is not liable for financial losses arising from the use of its services.
5. Third-Party Services
We may use trusted third-party providers for:
- Payment processing
- Email communication
- Hosting and cloud storage
- Analytics services
These providers have their own privacy policies and handle data according to applicable regulations.
We are not responsible for third-party website practices.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure server infrastructure
- Encrypted data transmission (SSL/HTTPS)
- Access controls
- Password encryption
While we strive to protect your information, no online transmission or storage system is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain legal and accounting records
- Resolve disputes
- Enforce agreements
Users may request deletion of their account at any time.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Opt out of marketing communications
Requests can be made by contacting us at:
info@alphagenpro.com
9. Children’s Privacy
AlphaGen is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Continued use of the platform after changes indicates acceptance of the revised policy.
11. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: info@alphagenpro.com
Website: www.alphagenpro.com